Convert Response is Empty

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This topic contains 3 replies, has 2 voices, and was last updated by  Dinesh 8 months, 4 weeks ago.

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  • #5689

    Stephanie

    Hello,

    I bought your plugin and it worked perfectly so far. Now I tried to use it on a new website and the following error occured:

    “Convert Response is Empty. Please try again enabling alternative uploader from Additional settings below.”

    Enabling alternative uploader also did not work.

    Thank you and best regards,
    Stephanie

    #5696

    Dinesh
    Keymaster

    Hi Stephanie,

    Which version of the plugin you are using ? Can you please make sure it is 4.4.4 ?

    Thanks

    #5705

    Stephanie

    Hi Dinesh,

    I just checked and I am already using Version 4.4.4.

    Regards,
    Stephanie

    #5706

    Dinesh
    Keymaster

    Hi Stephanie,

    In that case, can you please send me your wp-admin detials, font files and API key at dnesscarkey (AATT) gmail (D00T) com ? I will check and try to fix it.

    Thanks

Viewing 4 posts - 1 through 4 (of 4 total)

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