font not displaying on safari

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This topic contains 8 replies, has 2 voices, and was last updated by  Dinesh 10 months, 2 weeks ago.

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  • #5731

    Karl S

    Hi folks,

    this is the first time I’ve had a problem with this plugin on Safari (usually it’s Edge), one font on my site just doesn’t seem to show properly on my site in Safari.

    On my menu the items don’t show at all, and on 90% of the buttons throughout the site, they don’t show. Any ideas?

    At the moment the site is behind a coming soon and can be accessed via this link:
    http://www.finecompany.co.uk/development101

    Any help would be greatly received.

    #5734

    Dinesh
    Keymaster

    Hi Karl,

    I can see many fonts there. Can you let me know the font name that is having issue ?

    Also, is the issue in safari or IE Edge ?

    Thanks

    #5739

    Karl

    Hi Dinesh,

    The font that’s having issues is: proxima-sans-black

    if you head to the homepage you’ll see three buttons under the three main columns the button uses the above font with the text “read more”, it shows on Firefox and Chrome, but not safari (forgetting Edge for the moment).

    Another instance of this is (also on the homepage) is the news section on the right, the titles of the posts use the above font but don’t display on safari.

    What’s weird is the font works in some places on the site (homepage font under video image is proxima-sans-black.

    Any suggestions?

    Many thanks

    KS

    #5771

    Karl

    Any luck with this Dinesh?

    #5773

    T Bernardi

    Facing same issue here. Font is not displayed on Safari (and that includes IOS devices, ipads and iphones).

    #5774

    Dinesh
    Keymaster

    Hi Karl,

    This is what i see in safari here. Isn’t this what we wanted http://imgur.com/ah4X4fD ?

    Thanks

    #5775

    Dinesh
    Keymaster

    Hi T Bernardi,

    Can you please send me your site url ? Will help us to test it.

    Thanks

    #5795

    Karl

    I’ve had to use a different font until we can get this fixed. So it still doesn’t work.

    Cheers

    #5798

    Dinesh
    Keymaster

    Hi Karl,

    In that case, can you please send me your font files at dnesscarkey (ATT) gmail (Dot) com ? We will check this in our demo server and let you know.

    Thanks

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