Fonts disappear after upload

Home Forums Use Any Fonts Fonts disappear after upload

This topic contains 3 replies, has 2 voices, and was last updated by  Dinesh 2 years, 1 month ago.

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  • #3932

    Kelsey

    Hi there,

    I’m using the free version of the plugin to make sure it works on my site, and I’ve tried uploading a font but it just shows a blank notification box on the top with a red line, and the font doesn’t show up in the list. It just disappears…

    I got a new API key and tried again with no luck. Any idea what might be going on?

    Great plugin! If it works ok on my site I will definitely get the full version.

    #3935

    Dinesh
    Keymaster

    Hi Kelsey,

    Can you first create a username and test the site here in our demo server ? http://useanyfont.com/test-drive/

    Also, what is the server connectivity test in right side ?

    Thanks

    #3939

    Kelsey

    It didn’t work in the demo server either, same result. I’m assuming it has something to do with the font file. It’s strange because I installed the font on my computer just fine.

    #3945

    Dinesh
    Keymaster

    Hi Kelsey,

    Please kindly send us your font file at dnesscarkey (aatt) gmail (doot) com with this thread url. We will check with your font and let you know.

    Thanks

Viewing 4 posts - 1 through 4 (of 4 total)

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