Fonts not loading in Chrome or Safari

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This topic contains 5 replies, has 2 voices, and was last updated by  Dinesh 1 year, 9 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #4126

    Vanessa

    They don’t load in Chrome. Also not loading in Safari. At all.

    Any idea what’s going on? This is happening on several of our sites.

    Thanks.

    #4127

    Dinesh
    Keymaster

    Hi Vanessa,

    Can you please send me your site url ? I will check it here and let you know.

    Thanks

    #4136

    Vanessa

    franchise.konousa.com
    franchise.burgerbistro.com
    franchise.britishswimschool.cim

    We’re experiencing a varying degree of issues: some fonts work on some people’s computers and not others. want to make sure this is consistent. thank you!

    #4147

    Dinesh
    Keymaster

    Hi Vanessa,

    Are you having problem for all 3 sites ? Or just one ?

    For this one http://franchise.konousa.com/ you have used long font name. We recently came to knew that having larger font name gives issue for some browser. So can you please sort it ?

    This site is not working here. franchise.burgerbistro.com

    And couldn’t find any issue for this one. http://www.franchise.britishswimschool.com/

    Thanks

    #4179

    Vanessa

    sorry: franchise.theburgerbistro.com

    What is “too long”?

    #4184

    Dinesh
    Keymaster

    Hi Vanessa,

    During font upload, in the font name field please use less word possible and re-upload the font.

    Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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