February 28, 2014 at 12:10 pm #2948
the plugin is great except that the fonts wont display on IOS (and I suspect on other platforms). Is this to do with the file format of the font I uploaded? I can;t seem to upload more than one version of the font (as in, ttf, otf, woff etc) to the same font. I have installed all of the versions on my host server thing. How can I fix this?
MelissaMarch 2, 2014 at 2:41 am #2951
The required font formats are converted by plugin itself. Can you send me your site url ? I will check here and let you know.
ThanksJune 23, 2014 at 12:29 pm #3233
I’m having the same issue with this site. All looks great on desktops, but the fonts aren’t loading on ipads.
Can you help?
A.June 24, 2014 at 3:11 am #3234
Can you please send me your site url ?
ThanksJanuary 15, 2015 at 5:40 pm #3913
I am having this same issue- i have tried this on chrome, safari and mercury browsers. i am using iphone 6, version 8.1 and 8.1.2. however, the iphone 5 version 7.1.1 shows fine. I have bulleted text on the top of my site, and when it starts to load, i can see them, then as the site loading progresses, it disappears.January 16, 2015 at 3:30 pm #3917
Can you please send the site url ? And which browser and OS, you are having issue ?
ThanksJanuary 16, 2015 at 8:34 pm #3920
http://drsmartphonesdallas.com- like i said in the post, i have the issue on iOS 8.1 and 8.1.2 on iphone 6. all browsers including safari, chrome, mercury and dolphin are having the issue. Android does not have this issue. I disabled the plugin and changed the font to a standard one in the theme I am using (highend by HB). I will change the text in the orange bottom copyright bar to test using your plugin for you to verify. should say 2015 DR Smartphones DallasJanuary 20, 2015 at 2:48 am #3922
I even don’t think it is working in other browsers.
The copyright section is using Trebuchet MS,Geneva font currently. This is how it looks like here in Firefox. http://easycaptures.com/fs/uploaded/719/9121085726.jpg
ThanksJanuary 20, 2015 at 5:16 pm #3923
yes, i had to change it back to trebuchet so that i could see it. i will change it back to use your plugin if you could verify. please, this is very urgent.January 21, 2015 at 3:53 pm #3924
Please change it and let us know.
ThanksJanuary 27, 2015 at 4:28 pm #3946
I already changed it back- can you follow up on this now?January 28, 2015 at 1:24 pm #3949
I checked it in Safari in Ios8. And the copyright section is identical to what it shows in firefox.
If you still have a doubt, please do send me your font file at dnesscarkey (@) gmail (dot) com, i will check it here in our demo server.
ThanksFebruary 21, 2015 at 10:34 am #4017
Same problem here. How can I fix this? The website is still in maintenance mode.
The font works perfectly on normal computers, but not on an Ipad.February 24, 2015 at 4:02 pm #4026
Any chance i can see your site ? That will help me to know better about your problem.
ThanksSeptember 8, 2015 at 3:28 pm #4682
I’m having the same issue. The font isn’t appearing on mobile or tablet versions of the site.
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