Fonts not working on ipad etc

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This topic contains 15 replies, has 2 voices, and was last updated by  Dinesh 1 year, 6 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #2948

    Melissa Biggs

    Hi there,
    the plugin is great except that the fonts wont display on IOS (and I suspect on other platforms). Is this to do with the file format of the font I uploaded? I can;t seem to upload more than one version of the font (as in, ttf, otf, woff etc) to the same font. I have installed all of the versions on my host server thing. How can I fix this?
    Melissa

    #2951

    Dinesh
    Keymaster

    Hi Melissa,

    The required font formats are converted by plugin itself. Can you send me your site url ? I will check here and let you know.

    Thanks

    #3233

    abby

    hi –
    I’m having the same issue with this site. All looks great on desktops, but the fonts aren’t loading on ipads.
    Can you help?
    thanks –
    A.

    #3234

    Dinesh
    Keymaster

    Hi Abby,

    Can you please send me your site url ?

    Thanks

    #3913

    jonathan

    I am having this same issue- i have tried this on chrome, safari and mercury browsers. i am using iphone 6, version 8.1 and 8.1.2. however, the iphone 5 version 7.1.1 shows fine. I have bulleted text on the top of my site, and when it starts to load, i can see them, then as the site loading progresses, it disappears.

    #3917

    Dinesh
    Keymaster

    Hi Jonathan,

    Can you please send the site url ? And which browser and OS, you are having issue ?

    Thanks

    #3920

    jonathan

    http://drsmartphonesdallas.com- like i said in the post, i have the issue on iOS 8.1 and 8.1.2 on iphone 6. all browsers including safari, chrome, mercury and dolphin are having the issue. Android does not have this issue. I disabled the plugin and changed the font to a standard one in the theme I am using (highend by HB). I will change the text in the orange bottom copyright bar to test using your plugin for you to verify. should say 2015 DR Smartphones Dallas

    #3922

    Dinesh
    Keymaster

    Hi Jonathan,

    I even don’t think it is working in other browsers.

    The copyright section is using Trebuchet MS,Geneva font currently. This is how it looks like here in Firefox. http://easycaptures.com/fs/uploaded/719/9121085726.jpg

    Thanks

    #3923

    jonathan

    yes, i had to change it back to trebuchet so that i could see it. i will change it back to use your plugin if you could verify. please, this is very urgent.

    #3924

    Dinesh
    Keymaster

    Hi Jonathan,

    Please change it and let us know.

    Thanks

    #3946

    jonathan

    I already changed it back- can you follow up on this now?

    #3949

    Dinesh
    Keymaster

    Hi Jonathan,

    I checked it in Safari in Ios8. And the copyright section is identical to what it shows in firefox.

    If you still have a doubt, please do send me your font file at dnesscarkey (@) gmail (dot) com, i will check it here in our demo server.

    Thanks

    #4017

    Lieke

    Same problem here. How can I fix this? The website is still in maintenance mode.
    The font works perfectly on normal computers, but not on an Ipad.

    #4026

    Dinesh
    Keymaster

    Hi Leike,

    Any chance i can see your site ? That will help me to know better about your problem.

    Thanks

    #4682

    Tori Thomas

    I’m having the same issue. The font isn’t appearing on mobile or tablet versions of the site.

Viewing 15 posts - 1 through 15 (of 16 total)

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