Getting message – API Key Doesn\'t Exist on Our Server Home › Forums › Use Any Fonts › Getting message – API Key Doesn\'t Exist on Our Server This topic contains 4 replies, has 2 voices, and was last updated by Dinesh 1 year, 6 months ago. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts April 8, 2015 at 1:13 am #4148 Cathy Hello! I am getting the message that the API Key I’m entering doesn’t exist on your server. Tried a second with a new API key, and still no luck. Any help you can give is greatly appreciate. Thanks! Cathy April 8, 2015 at 4:12 pm #4152 DineshKeymaster Hi Cathy, Do you have any security plugins ? Or can you please deactivate all other plugins and try ? Some plugins are known to block connection with our server. Thanks April 8, 2015 at 4:18 pm #4154 Cathy Hi Dinesh! I don’t have any security plugins that I’m aware of, but just to be safe, I tried deactivating all other plugins and I still get the same message when I try both keys. Thanks again for your assistance, Cathy April 14, 2015 at 3:18 pm #4167 Cathy Any ideas of what might be going on? Appreciate any help you can give, Cathy April 15, 2015 at 3:50 pm #4173 DineshKeymaster Hi Cathy, Please kindly send us your wp-admin details, API key and font file at dnesscarkey (aaTT) gmail (d0t) com. We will check it and let you know. Thanks Author Posts Viewing 5 posts - 1 through 5 (of 5 total) The topic ‘Getting message – API Key Doesn\'t Exist on Our Server’ is closed to new replies.