Lost fonts when I swapped domains

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This topic contains 1 reply, has 2 voices, and was last updated by  Dinesh 2 years ago.

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  • #4052

    Natalie

    Hi there

    I uploaded a custom font KOLKBR.ttf for my website while it was in development
    http://benchrestaurant.uk.w3pcloud.com/

    When I went live and changed the domain to http://www.thebenchwinebar.co.uk/, the fonts stopped working

    I assume you store which domain the font was used on, so I deleted the font intending to re-install it
    However I got an error saying I was only allowed 1 font conversion request
    Can this be given back to us as the intended font conversion request we did hasn’t worked on our live site.

    Please can you look asap as the site is live now.

    #4053

    Dinesh
    Keymaster

    Hi Natalie,

    After the move the plugin is still searching for the font from old location. So can you please deactivate and reactivate the plugin ? This forces the plugin to re-write the css as per new path.

    Thanks

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