The API key doesn't exist in our server

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This topic contains 2 replies, has 2 voices, and was last updated by  Dinesh 11 months, 4 weeks ago.

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  • #5123

    Sarah

    Hi, I have been using Use Any Font successfully for a couple of months; I love it, very useful thanks. However, I have had a problem with one website since I migrated it from my development server to the client’s server. The migration happened a couple of weeks ago. I am now trying to fix the font issue and have tried to upload ‘Kaushan Script’ a couple of times today, after two attempts I am now getting the error message “The API key doesn’t exist in our server. Please get another key.” Will this affect any other sites I have used the same API key with?

    #5137

    Sarah

    Hi again, I just got myself another API Key but am getting the same error message:
    This API key doesn’t exist in our server. Please get another key

    Thanks, Sarah

    #5138

    Dinesh
    Keymaster

    Hi Sarah,

    Since you have changed the server, may be there is some security that is blocking the connection in new server.

    Just to make sure it is not caused by some other plugin, can you please deactivate them and try again ?

    Thanks

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