The custom (purchased) font will not display on most devices

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #8866
    Jason
    Guest

    Hi,

    I purchased the Bryant font and used this program to add to WordPress. It’s not displaying on most devices except for the 2 that have the font saved locally to the computer. I have uploaded multiple versions of the fonts and tried each but without success. I checked the stylesheet that loads for the site (via the code inspector of Chrome and Firefox) and the fonts show up in the uaf.css file but still not displaying properly.

    Please advise.

    #8871
    Dinesh
    Keymaster

    Hi Jason,

    The problem here is that your server is not allowing to load the fonts files to the browser. If you check this font url it says it is removed or doesn’t exists. http://ohnaturel-com.azurewebsites.net/wp-content/uploads/useanyfont/170612061643bryant-bold.woff

    so, can you please keep this in your htaccess file and try ? The above link will not give such error when fixed.

    
    <FilesMatch "\.(ttf|otf|eot|woff|css)$">
      <IfModule mod_headers.c>
        Header set Access-Control-Allow-Origin "*"
      </IfModule>
    </FilesMatch>

    If this doesn’t work, please ask your host provider to enable font (woff and eot format) for loading.

    Thanks

    #8884
    Jason
    Guest

    Hi Dinesh,

    thanks for the response. I updated the .htaccess file with the the code you provided but I still have the same issue including the error message you pointed out concerning the .woff font file. However, when I viewed the following font file, I was able to download it: http://ohnaturel-com.azurewebsites.net/wp-content/uploads/useanyfont/170612061643bryant-bold.eot

    Do you still believe that the server settings may need to be updated? I don’t have access to the server myself so I’m relying on the client to be able to make the updates.

    #8899
    Dinesh
    Keymaster

    Hi Jason,

    It is still not resolved. The main font files is woff version (used by all browsers except older IE). http://ohnaturel-com.azurewebsites.net/wp-content/uploads/useanyfont/170612061643bryant-bold.woff . This url is still blocked.

    If htaccess entry is not working, then i think it should be redirected to support team to enable it.

    Thanks

    #8915
    Jason
    Guest

    Hi Dinesh,

    I was able to resolve the issue by adding code in the .webconfig file as outlined here.

    #8923
    Dinesh
    Keymaster

    Hi Jason,

    Glad you fixed and thank you so much for sharing here.

    🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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