Use Any Fonts does not work!

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
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  • #7711
    Ricardo Anibal
    Guest

    Hello,

    I have already validated my API, I have urgency to use a font on my site, but I have been receiving the message “CEFW1: Could not process your request at the moment. Please try again later”.

    I have already enabled and disabled all additionals settings, I’ve already converted ttf to ttf, I’ve done everything!

    Please help me.

    Tks;
    Ricardo Anibal

    #7713
    Dinesh
    Keymaster

    Hi Ricardo,

    I just fixed this issue. Can you please try now ?

    Thanks

    #7714
    Ricardo Anibal
    Guest

    Hello,
    Started working again. It may have been some instability.
    Reinforcement that I received contact by email, thank the support agility.

    Tks
    Ricardo

    #7717
    Giovanni
    Guest

    Hi i have a regular api key but i can’t upload new font.I received this smessage

    “Couldn’t receive font file for conversion”

    I tried to activate alternate font upload but nothing happens

    can you help me?

    thanks

    Giovanni

    #7721
    Dinesh
    Keymaster

    Hi Giovanni,

    Can you please untick PHp Uploader and tick alternative server and try again ?

    Hope this helps.

    Thanks

    #7725
    Yuki Matsumura
    Guest

    Hello,

    I have a similar problem. I can not use this plugin for some reason. Can you spot why?

    #7726
    Dinesh
    Keymaster

    Hi Yuki,

    Are you getting any error ? Or can you please explain more about your issue ? I will try to suggest solutions as per it.

    Thanks

    #7730
    Giovanni
    Guest

    Hi Dinesh, unfortunatly does not work.

    Now the message is: Couldn’t receive font file for conversion

    #7732
    Giovanni
    Guest

    I tried again and the message is: Convert Response is Empty. Please try again enabling alternative uploader from Additional settings below.

    #7733
    Dinesh
    Keymaster

    Hi Giovanni,

    Can you please deactivate all other plugins and try ?

    Thanks

    #7736
    Giovanni
    Guest

    Ok Thanks for your support. It works now!!
    I found the plugin that generates the error… it’s toolset 🙁

    #7738
    Dinesh
    Keymaster

    Hi Giovanni,

    FYI, you can later activate once the font upload and assign is done. Since our server connection is only needed for the first time when you upload the font.

    Thanks

Viewing 12 posts - 1 through 12 (of 12 total)
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