Worked then stopped working

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  • #1699
    Ben
    Guest

    Hi,

    The plugin was working great for me until recently it stopped working in Firefox. I believe it may have stopped soon after I upgraded the plugin this week, but not positive. It seems to still be ok in other browsers.

    What do you recommend I do to troubleshoot?

    Thanks!
    Ben

    #1700
    Dinesh
    Keymaster

    If it was caused due to upgrade then you can deactivate and re-activate Use Any Font plugin.

    If that doesn’t worked, can you send me your site url ?

    Thanks

    #1702
    Ben
    Guest

    Hi Dinesh,

    It seemed to have fixed itself without any changes just now, though if you would like to see if anything is interfering I’d appreciate it. The client’s site is http://oliverblumgart.com

    Great plugin!

    Thanks!
    Ben

    #1703
    Greg
    Guest

    Hi Dinesh,

    I am having the same issue after update, in FF and IE the plugin doesn’t work. I deactivated and activated it again.

    #1706
    Dinesh
    Keymaster

    Hi Kevin and Greg,

    The plugin writes your font details in a css file. After upgrade the re-write the css again if the process was fine.

    Some time there might be problem writing the css file again. And here are some of the known issues.
    1. Make sure you have write permission for wp-content/plugins/use-any-font/css/uaf.css
    2. Make sure your browser is not taking old cache.

    You can also posted your url here, so that we can check problem better.

    Thanks

Viewing 5 posts - 1 through 5 (of 5 total)
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