Accessibility problem – Impossible to go back in my form

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  • February 11, 2022 at 3:04 am #442829 Reply
    Brendan DOUCEN
    Guest

    Hi,

    I use your plugin and I am quite proud of it for the accessibility of my site. The only problem I have is this https://ibb.co/7JPzFWb.

    Let’s say I entered the wrong information, with absent-mindedness, in a field of my form and I clicked on the “Next” button. I want to go back and click on “Previous” but it is not possible because my required fields are not filled in. You can try by yourself on this page https://www.jaimemesdents.fr/contact/professionnel/.

    Do you have a solution to this problem?

    Thanks for your help, I wish you a nice day! 🙂

    Best regards,

    Brendan

    February 11, 2022 at 5:54 am #442934 Reply
    Dinesh
    Keymaster

    Hi Brendon,

    Which version of our plugin you are currently using ? I had fixed this issue in our latest version.

    Thanks

    February 15, 2022 at 1:53 pm #443372 Reply
    Brendan DOUCEN
    Guest

    Hi Dinesh,

    I use version 1.8 of ”
    Jquery Validation For Gravity Form”. Is it the last one?

    Thanks

    February 15, 2022 at 3:28 pm #443384 Reply
    Dinesh
    Keymaster

    Hi,

    Ya the latest version is 1.8. If this is still not fixing the issue, are you using any sort of addons for gravity form ? Can you let me know about it ? Also does deactivating them make it work ?

    Thanks

    February 15, 2022 at 3:44 pm #443389 Reply
    Brendan Doucen
    Participant

    Hi,

    Okay! Yes, indeed I have several addons that you can find on this screenshot : https://ibb.co/ZX6fzZ4

    I won’t be able to disable them today, I’ll come back to you soon, when I’ll have had the time to test.

    Thanks

    February 15, 2022 at 4:26 pm #443397 Reply
    Dinesh
    Keymaster

    Sure. There are many so i am not sure if it is causing the issue. Will wait for your findings when you can.

    Thanks

    February 18, 2022 at 2:17 pm #443755 Reply
    Brendan Doucen
    Participant

    Hi Dinesh,

    I tried disabling all “Gravity Forms” plugin and add-ons. I just had your “Jquery Validation For Gravity Forms” and “Gravity Forms” plugins left. But the problem is still there.

    I recorded a video (https://www.transfernow.net/dl/20220218uBggiXyw) to show you the problem. As you’ll see, I can’t go back to the previous one, unless I enter the requested information.
    Sorry, I forgot to mute the sound, don’t mind the noise around.

    Thanks, have a nice day ! 🙂

    February 18, 2022 at 4:18 pm #443764 Reply
    Dinesh
    Keymaster

    Hi Brendan,

    No worries. I got the issue now. I will start on this one. But might take few days.

    Thanks

    February 21, 2022 at 3:39 pm #443989 Reply
    Brendan Doucen
    Participant

    Hi Dinesh,

    Perfect, thanks a lot and good luck to find a fix 🙂

    See you soon!

    March 18, 2022 at 3:33 pm #446569 Reply
    Brendan DOUCEN
    Guest

    Hi Dinesh,

    Did you find a fix ?

    Thanks, have a nice day ! 🙂

    June 2, 2022 at 4:15 pm #452665 Reply
    Dinesh
    Keymaster

    Hi,

    We have updated our plugin to 1.19 and this should fix the issue for both Previous, Save & Continue button.

    Thanks

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