BuddyBoss register form not working

[Sören Hüttemann]

As soon as we activated the plugin it was not possible to register any new accounts. The from just flashed and nothing happened. It was also not in the spam submission list. So it was not regarded as spam but somehow your plugin did interfere with the registration process. After deactivating your plugin everything went back to normal.

[Dinesh]

Hi,

The way our plugin works is that it uses JavaScript to detect and prevent spam submissions. Unfortunately, this means it’s not possible to make it work seamlessly with the BuddyBoss app, as the app might not support the necessary JavaScript functionality for the honeypot to trigger properly.

The only option available would be to disable the integration for BuddyBoss. However, please note that this will also disable the protection for the registration and login forms on the website as well.

Let me know if you need any further assistance.

Best regards,
Dinesh

[Sören Hüttemann]

Okay then we have to use another solution. How does the refund work?

[Dinesh]

Dear Sören,

Thank you for your email. We have received your request for a refund, and we will process it shortly. You will receive a confirmation once the refund has been successfully processed.

If you have any further questions or concerns, please don’t hesitate to reach out.

Best regards,

[Author]

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