Checkout and Contact Forms

[Oll]

HI,

on the backend on wp-armour i noticed on spam submission there is “woocommerce_checkout” i checked the details and noticed it was a purchased that didnt go through. also i noticed on the contact form unable to submit the form it aske for a something like alternative and then when i submit it says Spamming or your Javascript is disabled !!

im worried about the checkout thing. also fyi i am using wp-rocket.

[Oll]

i use both wp-armour and the extended

[Dinesh]

Hi Oll,

Thank you for sharing the details.

To resolve the issues you’re facing, please clear your cache in WP Rocket and then test both the checkout and contact forms. It’s also a good idea to check these in the incognito mode of your browser to rule out any caching conflicts.

If you are using WP Armour, this thread might be helpful: https://wordpress.org/support/topic/wp-armour-wp-rocket/.

Let me know if you continue to face any problems. I’m happy to assist further.

Best regards,
Dinesh

[Oll]

how do i send the website name so you can check, i don’t want to share it in the public. i also see an box that says “alternate” with a text box when i browsed as a customer. just to let you know I’m not a developer but i do know to configure things here and there.

[Oll]

https://wordpress.org/support/topic/extra-field-blocking-submit/

this post helped to remove the alternate box appearing on site. i cleared the clear used CSS button and it cleared it for me. let me know if this was correct thing to do?

[Oll]

also i noticed there has been reduction on my sales. i saw there has been wplogins of customers which had labeled as spam. what can we do here dinesh?

[Dinesh]

Hi Oll,

Thank you for your updates.

Yes, clearing the cache is indeed key, and I’m glad the issue with the alternate box was resolved by clearing the used CSS. That was the correct step.

Regarding the login issue, I understand the concern about reduced sales and customer logins being flagged as spam. Could you please send me your website’s login URL at dnesscarkey@gmail.com? I’ll check it further.

Best regards,
Dinesh

[Author]

Posts