September 10, 2019 at 7:28 am #321476Andrea StannahGuest
Hi, I paid for the Premium API key yesterday (the 10 sites package) and received an email confirmation – think the API key is listed in there (as didn’t;t get any other email or link to down load it). However when I try to verify it it says “Couldn’t find API key in our record.”/ I have contacted Dness directly but not heard back. The free/test key works fine. Please can someone advise?September 10, 2019 at 7:34 am #321480Andrea StannahGuest
Got the order confirmation email which I thought contained the API key (order 1 x ****) but this doesn’t work, now realise I am meant to get a separate email containing the API. I DID NOT get this – have checked my Spam folder. Please can you resend today. the money has been taken from my account.
ThanksSeptember 12, 2019 at 12:17 pm #322212
I have the same problem. Have you heard back from them yet? I also bought a product key on September 10th and have contacted them repeatedly – without any result.
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