"Couldn't find API key in our record."

Home Forums Use Any Fonts "Couldn't find API key in our record."

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #321476
    Andrea Stannah
    Guest

    Hi, I paid for the Premium API key yesterday (the 10 sites package) and received an email confirmation – think the API key is listed in there (as didn’t;t get any other email or link to down load it). However when I try to verify it it says “Couldn’t find API key in our record.”/ I have contacted Dness directly but not heard back. The free/test key works fine. Please can someone advise?

    #321480
    Andrea Stannah
    Guest

    Got the order confirmation email which I thought contained the API key (order 1 x ****) but this doesn’t work, now realise I am meant to get a separate email containing the API. I DID NOT get this – have checked my Spam folder. Please can you resend today. the money has been taken from my account.
    Thanks

    #322212

    Hi Andrea,

    I have the same problem. Have you heard back from them yet? I also bought a product key on September 10th and have contacted them repeatedly – without any result.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘"Couldn't find API key in our record."’ is closed to new replies.