error message when uploading

Home Forums Use Any Fonts error message when uploading

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  • #3365
    Allan
    Guest

    Hi I keep getting the following error message when I try uploading a font,

    ‘Error: Recv failure: Connection was reset’

    Thanks

    Allan,

    PS. sorry if I am reposting this message, I posted it yesterday and now I can’t see it online.

    #3367
    Dinesh
    Keymaster

    Hi Allan,

    Do you run some other sites in different hosts ? Can you please try there as well ?

    Thanks

    #3371
    Allan Davis
    Guest

    Hi

    Thanks for that, yes I tried it on another site that has different hosting and there was not a problem.

    Is this a hosting problem then?

    Allan

    #3373
    Dinesh
    Keymaster

    Hi Allan,

    Do you have any security plugins enabled ? Or can you try deactivating all other plugin and trying it again.

    If this still doesn’t work, i suggest you to talk with your hosting provider. I hope support team there can help here.

    Thanks

    #3375
    Allan
    Guest

    Thanks for that Dinesh,

    I disabled all the plugins and there was still a problem.

    I will get in touch with the host provider.

    Thanks for your help.

    Allan

    #3390
    Allan
    Guest

    Hi Dinesh,

    Is it possible to upload a font manually by FTP and if so what would be the file path?

    Thanks.

    Allan

    #3394
    Dinesh
    Keymaster

    Hi Allan,

    Currently via FTP is not possible to upload the fonts and will be too technical to handle. But if you can send me your FTP, wp-admin details and your font files at dnesscarkey(aaTT)gmail(d00t)com. I can setup it manually.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)
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