False Positive with WP Armour Extended

Home Forums WP Armour – Honeypot Anti Spam False Positive with WP Armour Extended

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  • #445222 Reply
    Michael Rapino
    Participant

    Hello, I have implemented the extended version of WP Armour for a number of my clients, and have had false positives in the logs. I realize that someone who has JavaScript disabled will be caught as spam. Is there any way to counteract this possibility? JavaScript is usually enabled by default, but I would love to know if there is a way to find out the reason for a particular entry being blocked?

    Please advise.

    #446104 Reply
    Michael Rapino
    Participant

    I am checking in regarding this post. I have an update … I just looked through 146 messages caught by this plugin, and 10 of them were real messages.

    I don’t know what kind of success rate is expected, but obviously, we want to avoid sending a ton of people into the spam filter, which loses money and frustrates real customers.

    Please let me know what you would do to tweak things at this point.

    Thank you.

    #446190 Reply
    Dinesh
    Keymaster

    Hi Michael,

    Sorry i missed this ticket last time.

    Are you using Level 2 spam check ? If so any chance you can disable that for now ?

    Thanks

    • This reply was modified 3 months, 2 weeks ago by Dinesh.
    #446236 Reply
    Michael Rapino
    Participant

    Dinesh,

    Thank you for the reply. For future reference, which contact method do you prefer for support?

    I was using Level 2 spam check. I will disable this for the website I currently have WP Armour set on, and we’ll see if this stabilizes the amount of false positives.

    Thank you.

    #446338 Reply
    Dinesh
    Keymaster

    Usually Contact form or direct email at dnesscarkey [AT] gmail (dot) com.

    Thanks

    #448029 Reply
    Randy Cassingham
    Participant

    I am also having problems with occasional false positives, which points out a significant omission in the plugin’s programming: there is no way to click on something in the blocked list to say “No, this is OK” so that the comment goes into the Comment database for approval!

    Also needed: a way to click off individual comment entries in the spam list for bulk action (Mark Valid, Delete Forever, etc.) Having no function there other than to delete everything just makes a mess of reviewing the actions taken.

    Last, you need an I.P. whitelist — anyone commenting from specified I.P. addresses are not filtered and never locked out to help deal with the false positive problem.

    Thanks, Dinesh.

    #452075 Reply
    Alauddin
    Guest

    Got IP blocked and now I can’t even visit the site.
    So I SFTP and disable the extended plugin and still, there is no way to delete the IP so I can reenable the extended plugin.

    Seems like a big UI flaw in how this is implemented.
    I think maybe the free version should display the blocked IP with the functionality to delete or with functionality whitelist ips.

    #452109 Reply
    Dinesh
    Keymaster

    Hi Alauddin,

    Did you delete the plugin ? Actually those block code are in Extended version. And you should be unblocked. I will keep this in future release to avoid such incidents.

    Thanks

    #452257 Reply
    Alauddin
    Guest

    Hi Dinesh,

    Yes, I was able to access the site after deleting the extended plugin.
    So, the issue is how to enable the plugin because as soon as the plugin is enabled I get blocked again. In essence, I can’t activate the extended plugin on the site anymore.

    Like I said, Ideally I think you need to have a system in place to remove the blocked IP from the extended version when the plugin is inactive so that we can delete the IP and enable the plugin.

    #454171 Reply
    John Sinclair
    Participant

    I have exactly the same issue. The Extended plugin is useless now that my IP has been blacklisted, because as soon as I re-enable it I get blocked from the site. Can I manually remove IP addresses from the db? Where would I look for this? Deleting and re-installing the plugin is no help.

    I’ve had to resort to another solution for blocking spam now. Would love to get WP Armour working again though.

    #454183 Reply
    Dinesh
    Keymaster

    Hi John,

    Sorry to know about the issue. Currently what you can do is you need to login to your site via different IP or VPN and then activate the plugin and remove the blocked IP from there.

    For future update, we will have option from where admin can whitelist their IP. Or there will be no IP recording if admin is logging and testing the form.

    Thanks

    #454722 Reply
    Luis Chacón
    Guest

    I have tried with a different network using a VPN on several countries and no luck, I had to removed the plugin. When will this be fixed?

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