font not working

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #353696
    adrianna
    Guest

    I uploaded the font correctly and assigned it to my headings. However on my site, it doesn’t show up at all. I also can’t do it in the wordpress post editor either. Help.

    #353816
    Dinesh
    Keymaster

    Hi Ardianna,

    I can’t see any font assign there. Can you please assign the font using font assign section from our plugin settings page ?

    Thanks

    #354566
    Maanas
    Guest

    Hi Dinesh,

    I’m facing the same problem. I used the plug-in based on the recommendation of the theme developer, and assigned the fonts using the plugin. However, the font still doesn’t seem to appear. Appreciate if you could guide on the same.

    Best,
    Maanas

    #354673
    Dinesh
    Keymaster

    I am getting 404 not found for your font url. http://grab.ai/wp-content/uploads/useanyfont/200109074513sanomatsans-medium.woff2

    Can you please keep this in your htaccess file and try ? The above link will not give 404 when the blocked is removed.

    <FilesMatch "\.(woff|woff2|css)$">
      <IfModule mod_headers.c>
        Header set Access-Control-Allow-Origin "*"
      </IfModule>
    </FilesMatch>

    If this doesn’t work, please ask your host provider to enable font (woff and eot format) for loading.

    Thanks

    #356227
    Maanas
    Guest

    Hey Dinesh,

    I tried the above, but it still isn’t working. Could you visit the portal and check now? I reinstalled the plugin and fonts too. Appreciate if you could guide on this!

    Best,
    Maanas

    #356234
    Dinesh
    Keymaster

    Hi Maanas,

    I am still getting Not Found error for your font url. http://grab.ai/wp-content/uploads/useanyfont/200109074513sanomatsans-medium.woff2

    So can you please get in your touch with your hosting provider and ask them to enable woff2 and woff for loading ?

    Thanks

    #358066
    Maanas
    Guest

    Hi Dinesh,

    I managed to resolve the issue on Chrome Desktop version where the font now displays correctly. However, the font isn’t appearing correctly on Safari (Desktop + OS) and Chrome Mobile version. Could you guide on the same?

    Best,
    Maanas

    #358356
    Dinesh
    Keymaster

    Hi Maanas,

    I can confirm you that the fonts are not working in Desktop as well. It is just working in your PC because that font has been installed in your PC.

    Woff2 and woff fonts are still blocked from loading. You can check this report here. https://gtmetrix.com/reports/grab.ai/b5qGBkOA . urls in Red are blocked. Even fonts from Visual composer has been blocked there.

    Thanks

    #361124
    Maanas
    Guest

    Hey Dinesh,

    I fixed the woff loading on the hosting provider, and now it works for most sections. However I can see the h2 headers and left footer is still not reflecting the right font. Rest of the content work as expected. Could you please help understand why this is the case?

    #361128
    Maanas
    Guest
    #361224
    Dinesh
    Keymaster

    Hi Maanas,

    Found that you have assign some other fonts in those section. These are the css that is blocking the font working in those section.

    For Footer

    body, .box {
        font-family: SanomatSans-Medium !important;
    }

    FOR H2

    .container h1, .container h2, .container h3, .section-heading, .pricing .col-lg-3, .chart, .pb_counter_number, .pc_percent_container {
        font-family: SanomatSans-Medium !important;
    }

    Hope this helps.

    Thanks

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