font working only if installed on computer

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  • November 22, 2014 at 5:44 pm #3774
    Logan
    Guest

    Hi Dinesh,

    I have the same problem. The font (Mabella) i have uploaded only works because I have the font installed on my Mac.
    Can you take a look ? My website is in “maintenance” but i can create a compte for you .

    Let me know.
    Many thx

    November 23, 2014 at 3:00 pm #3777
    Dinesh
    Keymaster

    Hi Logan,

    Can you please send me your site url and login details to view it at dnesscarkey (aaTT) gmail (d00t) com ?

    Thanks

    November 23, 2014 at 4:03 pm #3779
    Logan
    Guest

    Hey dinesh, thx for the reply!
    Your login et pass are sent 😉

    November 24, 2014 at 12:49 pm #3781
    Dinesh
    Keymaster

    Hi Logan,

    Sorry to ask. Can you please send me your font file as well ?

    Thanks

    November 24, 2014 at 6:48 pm #3783
    Logan
    Guest

    Mail sent !

    February 6, 2015 at 11:07 pm #3972
    Steven
    Guest

    I also have the same problem. I installed the fonts locally, installed Use Any Fonts, uploaded the fonts and everything is fine… only on this device. The fonts don’t display on any other device. What is the solution? Upload them again or change the CSS? I’m confused. Thanks.

    February 9, 2015 at 3:19 pm #3976
    Dinesh
    Keymaster

    Hi Steven,

    If you uploaded the site from localhost to online path, please deactivate and reactivate the plugin. This force the plugin to rewrite the font path as per new url.

    Thanks

    February 11, 2015 at 4:01 am #3986
    Steven
    Guest

    Hi Dinesh, bizarrely, the issue has now fixed itself without me doing anything??

    February 11, 2015 at 4:42 pm #3991
    Dinesh
    Keymaster

    Hi Steven,

    May be it was browser cache issue. Browser are known to hold cache for better site loading and they load same old css and js files for few moments. So must be the cache case here.

    Thanks

    April 7, 2015 at 1:20 am #4137
    Timmy
    Guest

    I am having the same issue at http://www.bunnykinsgifting.com.au/
    The font only works on a computer with the font installed.
    Please help me to rectify this situation.

    Thanks Timmy

    April 7, 2015 at 3:29 am #4139
    Dinesh
    Keymaster

    HI Timmy,

    Checked your site here few mins back. And i can see the Copper Black font working there. Are you still having the issue ?

    Thanks

    July 26, 2015 at 1:40 am #4515
    Sarah
    Guest

    Hi, I’m having the same issue. The website is http://dev.endure.com.au I have installed and allocated the fonts to all headings. But its only showing up on my own computer. I’d really appreciate your help. Font I’m using is called HorseWallop.
    Thanks in advance.
    Sarah

    July 26, 2015 at 6:18 am #4517
    Dinesh
    Keymaster

    Hi Sarah,

    Your fonts are loading from http://eastofafrica.endure.com.au, so there is cross domain issue. Did you recently change your site path ?

    If so, please try this
    1. Deactivate and re-activate our plugin.
    2. Enable relative path option from additional settings.

    Thanks

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