Fonts not displaying in browser

[Jac]

Hi there,

My custom fonts are not displaying on Safari, or on mobile. I’ve tried clearing the cache. Any help you can provide would be much appreciated.

Cheers,
Jac

[Dinesh]

Hi Jac,

Please set Absolute path to yes from our settings tab. Also clear the cache plugin if you are using and this should fix the issue.

Thanks

[Jac]

Hi Dinesh,

Thanks for your reply. I do have the Absolute path set to “yes” and also have cleared the cache, but the fonts still aren’t displaying on all browsers.

Do you have any other suggestions for how I might fix the issue?

Cheers,
Jac

[Dinesh]

Hi Jac,

You are using SG Optimizer cache plugin. Have you cleared its cache ?

Thanks

[Jac]

Hi Dinesh,

Thanks for your reply. Yes, I have cleared the cache in the SG Optimizer plugin, but the fonts are still not displaying properly.

Cheers,
Jac

[Dinesh]

Hi Jac,

Any chance you can send us access to your wp-admin ? We will check and try to fix the issue. You can send to dnesscarkey [AATT] gmail [d00t] com.

You may use https://wordpress.org/plugins/temporary-login-without-password/ plugin. As this will create a temp login token url and allow us to access your site without sharing username or password.

Please don’t share here as this is public forum.

Thanks

[Jac]

Hi Dinesh,

Very sorry I just saw this – thanks for your reply.

I’ve just downloaded that plugin and created a temporary login for 3 days. I think it should have been sent to your email address, but if not please let me know.

Kind regards,
Jac

[Dinesh]

Hi Jac,

I tried clearing cache from the button in setting page and that worked. Have attached snapshot here. https://tinyurl.com/y3ay9gul

Thanks

[Jac]

Hi Dinesh,

Thanks so much for that – I’d done the same with no luck, but it’s working now!

Thanks again and hope you have a good rest of your day.

Kind regards,
Jac

[Author]

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