(Including Pro) Does not work with 64-bit version of iOS

Home Forums Any Mobile Theme Switcher (Including Pro) Does not work with 64-bit version of iOS

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #3308
    Terrence Campbell
    Guest

    Apparently, the 64-bit version of iOS on both the iPhone and the iPad do not listen to the instructions on whether to use a certain theme. The 64 bit will display the mobile on the iPad when I tell it not to, and the iPhone version will not display the mobile version when I want it to.

    #3309
    Dinesh
    Keymaster

    Hi Terrence,

    Can you please send the user agent of it ? You can get it using this url http://www.whatsmyuseragent.com

    We will check it here and will send an update for its detection.

    Thanks

    #3310
    Terrence Campbell
    Guest

    Mind that these are being tested through iOS simulator on my Mac’s XCode, but my partner has the latest iOS devices. So I’m trying to be as delicate as possible due to me not even having a mobile device at the moment.

    For the 64-bit iPhone

    Mozilla/5.0 (iPhone; CPU iPhone OS 7_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D167 Safari/9537.53

    For the 64-bit iPad

    Mozilla/5.0 (iPad; CPU OS 7_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D167 Safari/9537.53

    #3311
    Terrence Campbell
    Guest

    Also, if you want to check directly.

    HyperBite is where you can directly view the issue.

    #3313
    Dinesh
    Keymaster

    Hi Terrenace,

    I just checked it with the user agent you provided. And our plugin is able to detect it as both Iphone and Ipad respectively.

    Do you have any cache plugin used ?

    Thanks

    #3314
    Terrence Campbell
    Guest

    I’m using W3 Total Cache, but I have cleared it and add the plugin’s cookie to the page cache exception list as instructed. It could be an obstruction with Xcode’s iOS Simulator. Many web developers on Mac do rely on the digital version instead of physical iDevices, but I’ve never actually acknowledged the user agent until now.

    #3316
    Dinesh
    Keymaster

    Hi Terrence,

    Does that iOS Simulator have cookie enabled. To block sending desktop theme in mobile devices cookie is must.

    Thanks

    #3319
    Terrence Campbell
    Guest

    It’s enabled by default, but this isn’t about cookies, it’s the user agent on iOS simulator that probably differentiates from physical versions.

    #3322
    Dinesh
    Keymaster

    Hi Terrence,

    As per the User Agent you sent me last time. I have already checked with that and it was detected by our plugin. And don’t think the user agent in the simulator is issue here.

    Thanks

    #3333
    Terrence Campbell
    Guest

    Hey, I’m back. So as our site gets really, really huge. We’re talking with major media companies and they can’t see our mobile version on some of their phones still, and this does include the 64-bit version of iOS, you know what I mean on the 64 right?

    #3334
    Terrence Campbell
    Guest

    Well, actually not only that, but there really are multiple androids as well that aren’t being read, I can really assure you on multiple devices (using the pro version), they’re not working.

    #3335
    Terrence Campbell
    Guest

    Continued

    This is on Google Chrome, it’s happened on desktop browsers, we’re using w3 Total Cache, and we’ve followed the instructions, so I don’t think its because of that either.

    http://prntscr.com/45xg48

    #3340
    Dinesh
    Keymaster

    Hi Terrence,

    Can you write me at dnesscarkey (aatt) gmail (d00t) com ? We will try to resolve it from there.

    Thanks

Viewing 13 posts - 1 through 13 (of 13 total)
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