- This topic has 4 replies, 1 voice, and was last updated 1 month, 3 weeks ago by Andre Richter.
March 2, 2020 at 11:41 am #364298SurbhiGuest
Hi I am not able to update the plugin. It’s showing “Update Failed: Download failed. Unauthorized”.
ThanksMarch 2, 2020 at 2:51 pm #364374DineshKeymaster
There is high chance that you have changed your site url once the license key was kept. So can you please send me your license key and site url using ther FB message widget from bottom right section ? I will check and let you know.
ThanksMay 12, 2020 at 12:37 am #371744Andre RichterGuest
Hi, within the update process from version 4.3 to 4.4 I became the following error: Aktualisierung fehlgeschlagen: Download fehlgeschlagen. UnauthorizedMay 12, 2020 at 3:05 pm #371835DineshKeymaster
Please do send me your license key and your site url via the FB msg widget from bottom right and i will look into it.
ThanksMay 12, 2020 at 4:56 pm #371855Andre RichterGuest
okay, see below email. Thanks.