Hi
I have tried uploading The Hand in bot ttf and otf formats. It doesn’t show in the correct way and is substituted by another font. I have paid for a premium key and followed all the instructions – as far as I can see.
What am I missing?
Found such a weird issue. The fonts are downloaded directly. However when trying to load in the website it is giving status failed ( net::ERR_FAILED ) error.
Not sure what causes this, but cache can create such issue as well. So can you please clear you cache ? Also, please clear Varnish cache if installed in your server.
If this is still not working, i suggest you to contact your hosting provider and let them know that woff2 and woff font are not loading.
Thanks
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