This topic contains 6 replies, has 2 voices, and was last updated by Shahar 3 years, 8 months ago.
June 11, 2014 at 2:22 pm #3207
Plugin is not working on the homepage only, rest of the website works just fine.
On testing server it worked with no issues, on production though I get the issue mentioned above.
We want to purchase the plugin, just to make sure it works as we want it to.
Installed plugin version is 1.6 (Pro).
Would appreciate any help given in that matter,
ShaharJune 12, 2014 at 3:11 am #3210
Are you using any cache plugin ? If yes, can you make sure you have deleted the Cache after the plugin has been setup.
ThanksJune 12, 2014 at 6:35 am #3213
We are using W3TC, I’ve followed your instructions and set amts cookie as described.
I’ve also emptied all cache and cleared also varnish cache.
Could it be anything else?
ShaharJune 12, 2014 at 6:54 am #3214
Never mind, It works now 🙂
Guess should have let it bit more time 🙂
Thank you!June 12, 2014 at 7:20 am #3215
New problem now though, the desktop also loading the Tablet theme.
How can it be resolved?June 13, 2014 at 5:39 am #3216
Are you using cache plugins ? Is the cache plugin W3 Total Cache. Our pro version only works with W3 Total cache. You can follow the steps outlined in plugin settings page under instructions to setup it for W3 Total Cache.
If you are still having the issue, can you please send me your site wp-admin details at dnesscarkey (aatt) gmail (d00t) com.
ThanksJune 15, 2014 at 10:04 am #3219
W3TC is set as instructed by you.
Please review your email.
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