- This topic has 16 replies, 1 voice, and was last updated 3 months, 2 weeks ago by Splash.
January 30, 2020 at 8:18 pm #361008Ryan K.Guest
I have the Jquery Validation for Contact Form 7 Pro plugin installed on a Divi theme website with a fairly complex application form. Here’s the problem… If any required fields are not populated, it doesn’t scroll the page up the required field error. Nothing happens at all, so the person submitting the form has no idea if the form submitted or if there are any errors. Is this a recent bug? Or is there anything I can do fix this?January 30, 2020 at 8:46 pm #361020Ryan K.Guest
I just figured out that this has to be a bug in plugin version 4.3. This issue exits in 4.3, but 4.1 works perfectly fine. Please fix ASAP!January 31, 2020 at 2:57 pm #361246
Which version you are currently using ? Is it older version currently ?
Any chance you can create a staging site and add the new version there ?
ThanksJanuary 31, 2020 at 5:27 pm #361282Ryan K.Guest
I reverted back to 4.1 since 4.2 and 4.3 seem to have the same issue.
Please note that I tested 4.3 on the default WordPress theme as well and I had the same issue. This happens on multiple websites too. I also deactivated all plugins to see if there was a conflict.
I just can’t figure it out, so that’s why I reverted back to 4.1 on all the websites I manage.February 3, 2020 at 1:41 pm #361970
I will work on these issue and send new update by next week.
ThanksFebruary 3, 2020 at 4:34 pm #362032Ryan K.Guest
Thanks!March 20, 2020 at 4:22 pm #365925Ryan KGuest
Has this been fixed yet?March 29, 2020 at 4:49 pm #366845SplashGuest
i also use the DIVI Theme…and have the same problem as Ryan.
Your Plugin set off the error message of CF7
and doesn’t scroll the page up the required field error.
The user don’t know that he has make a error value…that’s the problem…the user leave the site.
Please can you display on the normal error message of CF7 again.
TiloMarch 30, 2020 at 4:05 pm #366949
We are still working on those updates. But due to the lockdown here, we are having hard time to manage it. We will send the new update asap.
ThanksApril 22, 2020 at 5:55 am #369338SplashGuest
what’s the matter with this update?
To many users leave the form…she didn’t inform that they are not filled out all fields.
On mobile devices it is a disaster…really.
if all fields filled out (without checkbox) its all fine…they gives a message nearby send button. If not, there aren’t…only the Jquery Validation For Contact Form 7 Pro error messages. And he didn’t jump to the first error field.
Thanks a lot
TiloApril 22, 2020 at 3:08 pm #369381
The latest release version 4.4 scrolls to the top of the first error field. You can check it here for the demo. https://dnesscarkey.com/jquery-validation/pro-version-demo/
ThanksApril 23, 2020 at 5:32 am #369469SplashGuest
yes that’s right…maybe you can set the [response] CF7 error message (near by send button) as display on. It is a little tricky for mobile users.
I have emailed you yesterday. That’s was great.
I have another issue with Multistepform from Contact Form 7 Conditional Fields Pro, see https://experten-kredite.de/kreditanfrageformular/.
It will never show your error messages…that i activated the CF7 error messages.
Do you have an idea?
Thanks a lot
TiloApril 24, 2020 at 5:17 pm #369669
We are trying to make it work in Multistepform from Contact Form 7 Conditional Fields Pro but we are unable to do so.
Problem is that no matter what we do, we are unable to block the validation error message form Conditional Fields Pro plugin.
ThanksApril 25, 2020 at 1:00 pm #369746SplashGuest
Jules, coder from CF7 Conditional Fields Pro plugin has opened a ticket at GitHub
I hope there is a solution…
Thanks a lot
TiloApril 27, 2020 at 5:30 am #369896
I have joined the conversation there. Hope we will have solution quickly.
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