January 13, 2017 at 2:50 pm #6910Al NaiemGuest
When user click desktop version link then website is showing desktop style theme. But when user click any page or post link on desktop version theme then website going and showing Mobile version theme.
<font color=”red”><b>why this problem?</b></font>January 13, 2017 at 5:04 pm #6913
Hi Al Naiem,
Do you have some sort of caching plugin or server caching plugin enabled ? Only our Pro version of the plugin works with W3 Total Cache.
ThanksFebruary 6, 2017 at 6:29 pm #7068bthompsonGuest
I’m having the same problem. I have W3Total Cache, Mobile Theme Switcher Pro and the site is on CloudFlare caching. Worked fine until I updated Mobile Theme Switcher Plugin recently. Is there a setting that needs to be turned on/off to overide caching?February 7, 2017 at 4:07 am #7072
Please keep this in Rejected user agent : under Page Cache of W3 total cache menu
t\-mobile\ mytouch\ 3g
Hope this helps. Also, make sure you have cleared W3 Total Cache after these changes.February 7, 2017 at 2:30 pm #7075bthompsonGuest
I do have these in the rejected users and I’ve purged the cache in W3 Total Cache multiple times. I’ve switched over to the Pro version of mobile theme swithcer, as I didn’t have that previously. My activation code is not being accepted and I’m not seeing the mobile version show up when I test the site. It’s like the plugin is not working at all.February 8, 2017 at 11:20 am #7081
Is there any error msg when you try activating the license key ?
Also, i think Cloudfare is not filtering the mobile device. Is there any chance we can enable it for mobile. I think there is some option for it. Can you please check this instructions https://support.cloudflare.com/hc/en-us/articles/229373388-Cache-Content-by-Device-Type-Mobile-Tablet-Desktop- ?
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