update Problem
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #354263
    willy willinger
    Guest

    Hello, I run a JqueryValidation Pro with paid Licensecne an I’m unable to update.
    It says it is not able to authorize. What should I do?

    #354319
    Dinesh
    Keymaster

    Hi Willy,

    Had you changed the domain after the key as activated ? If so, please remove the key and add it again. This should fix the issue.

    Thanks

    #355568
    willy willinger
    Guest

    I had not changed everything. Also when I try to remove the License it refills it by themselves. I tried do deactivate it und to reactivate. But, sorry it doesn’t work! I’m not able to update the PlugIn!

    #355701
    Dinesh
    Keymaster

    Hi Willy,

    Any chance you can send me your wp-admin login details using the FB form ? I will check it from here and try to fix it.

    PS : This is public forum. Please don’t post any credentials here.

    Thanks

    #358673
    barry fender
    Guest

    Have the same issue, when I try to update I get the error message:

    “An error occurred while updating Jquery Validation For Contact Form 7 Pro: Download failed. Unauthorized”

    ALso when I try to remove activation key it does not remove, instead the page reloads with the activation key field populated with the key.

    Please advise.

    #358821
    Dinesh
    Keymaster

    Hi Barry,

    Can you please send me your license key and site url using the facebook chat from bottom right section ? I will check and let you know.

    Thanks

    #359493
    Luc
    Guest

    Same problem here. I don’t have an facebook account, so I can’t use your messenger chat?

    #359893
    Dinesh
    Keymaster

    Hi Luc,

    In that case, please do send me your license key and site url at dnesscarkey [AATT] gmail [doot] com.

    Thanks

    #360894
    barry fender
    Guest

    have emailed you my details

    #361218
    Dinesh
    Keymaster

    Hi Barry,

    I have replied back your email.

    Thanks

Viewing 10 posts - 1 through 10 (of 10 total)
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