This topic contains 9 replies, has 2 voices, and was last updated by lawren 2 years, 2 months ago.
September 24, 2015 at 2:14 pm #4740
I’m in a situation where I’m developing a website for a client, yet the client doesn’t see the font rendered properly on their machine, despite using different browsers. I have tested the website on both mac and PC platforms with no problem.
Is there any reason why it wouldn’t be showing up for the client? I have advised them to check their encoding and caching settings and they still get a distorted rendering of the font.
This is what it should look like:
And this is what my client sees:
Any help/insight would be appreciated. Thanks.September 25, 2015 at 1:39 pm #4743
Can you send me your site url ? I will check it here and let you know how i see it.
ThanksSeptember 25, 2015 at 2:13 pm #4744
Hey Dinesh,September 25, 2015 at 5:30 pm #4746
I couldn’t find such issue as posted by your client. I tried checking it here in multiple browsers and they look fine.
To check better in this issue, can we ask operating system, browser and its version number ?
ThanksSeptember 25, 2015 at 6:03 pm #4748
I figured it must be specific to his computer. He told me he uses a mac and his Safari and Chrome are both up to date.September 28, 2015 at 3:10 pm #4756
Ok. Still can we ask the Mac version he is using ?
ThanksSeptember 29, 2015 at 11:19 am #4763
He is using a Macbook pro from the late 2013 generation with retina display.October 2, 2015 at 1:56 pm #4780
Any ideas as to what could be happening?October 5, 2015 at 3:19 am #4788
Sorry for the delay. I have checked with all mac version and the font looks good here. For reference you can check the snapshot here.
I doubt there is some issue within this system.
ThanksOctober 5, 2015 at 11:26 am #4789
Odd. I still don’t understand why it’s just his computer. Hopefully he’ll be okay with knowing that it at least works for everyone else.
The topic ‘Font Not Rendering Properly for Client’ is closed to new replies.