This topic contains 9 replies, has 2 voices, and was last updated by lawren 2 years, 5 months ago.
September 24, 2015 at 2:14 pm #4740
I’m in a situation where I’m developing a website for a client, yet the client doesn’t see the font rendered properly on their machine, despite using different browsers. I have tested the website on both mac and PC platforms with no problem.
Is there any reason why it wouldn’t be showing up for the client? I have advised them to check their encoding and caching settings and they still get a distorted rendering of the font.
This is what it should look like:
And this is what my client sees:
Any help/insight would be appreciated. Thanks.September 25, 2015 at 1:39 pm #4743
Can you send me your site url ? I will check it here and let you know how i see it.
ThanksSeptember 25, 2015 at 2:13 pm #4744
Hey Dinesh,September 25, 2015 at 5:30 pm #4746
I couldn’t find such issue as posted by your client. I tried checking it here in multiple browsers and they look fine.
To check better in this issue, can we ask operating system, browser and its version number ?
ThanksSeptember 25, 2015 at 6:03 pm #4748
I figured it must be specific to his computer. He told me he uses a mac and his Safari and Chrome are both up to date.September 28, 2015 at 3:10 pm #4756
Ok. Still can we ask the Mac version he is using ?
ThanksSeptember 29, 2015 at 11:19 am #4763
He is using a Macbook pro from the late 2013 generation with retina display.October 2, 2015 at 1:56 pm #4780
Any ideas as to what could be happening?October 5, 2015 at 3:19 am #4788
Sorry for the delay. I have checked with all mac version and the font looks good here. For reference you can check the snapshot here.
I doubt there is some issue within this system.
ThanksOctober 5, 2015 at 11:26 am #4789
Odd. I still don’t understand why it’s just his computer. Hopefully he’ll be okay with knowing that it at least works for everyone else.
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