Font not working / being converted?

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  • #486476
    Stephen Auchettl
    Participant

    Hi there – this plugin has been working amazing on so many of our sites… however, randomly the font doesn’t seem to be convert at all? Even in the backend, the preview is showing a default not and not the Angela White font we have uploaded and assigned.

    You’ll see that on the h1 (main heading at the top) of this page: https://smadigital.app/hannekeantonelli/

    Any ideas why this may be?

    I have tried uploading both OFT and TTF versions of the font and no luck!

    #486503
    Dinesh
    Keymaster

    Hi Stephen,

    Can you please enable absolute path to Yes from our settings tab and see if that helps ?

    Thanks

    #486591
    Stephen Auchettl
    Participant

    Thanks Dinesh. But sorry to say it didn’t work. I tested it with a different font and it works fine. It seems to only be this one font called Angela White… https://www.dafont.com/angella-white.font

    I’ve tried both formats of the font and the same result.

    I guess maybe I’ll try and find an alternative that looks similar?

    #486639
    Dinesh
    Keymaster

    Hi Stephen,

    Seems like our convertor is unable to convert the font to woff2. I am also having the same issue. May be some info in the font file is missing and the conversion fails.

    Ya, it will be great if you can find similar looking font.

    Thanks

Viewing 4 posts - 1 through 4 (of 4 total)
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