This topic contains 8 replies, has 2 voices, and was last updated by Monno 10 months ago.
June 13, 2017 at 8:31 am #8858
I used Any Font (purchased version) to install the following fonts: Gotham – Bold and Gotham – Book. For some reason, the “Gotham – Book” fonts wouldn’t show up consistently on my iPhone – I had thought it was an issue with the theme I was using, but they worked it out and sent me the following:
“I spotted the problem, you are using Use Any Font and a font which does not seem to work on Safari. Most likely you are using a format that is not supported in iOS because it’s working just fine on Android (tested on Galaxy S6, Android 5.0).
I would recommend getting in touch with the plugin developer so that they can take a look and suggest a solution. In the meantime, you could disable the plugin or choose another font for the text. ”
I have had to use a different font for the mobile version of the sections I had used Gotham-Book for… The font worked on the desktop browsers and in Android, just not iOS. The current site is working now with the alternative font, so there isn’t much point in looking at the site at the moment.
We really want this specific font on all areas of the website, so I would like to know why it is not working on iOS…?
Can you help at all?June 14, 2017 at 5:10 pm #8860
Since you have already removed the font i am unable to check it. So can you please create a test site here and upload the font ? This shouldn’t take more than 2 mins. http://useanyfont.com/test-drive
After that please do send me the test url and the browser, IOs version. I will check it in same environment and see if i can find any fixes for it.
ThanksJune 16, 2017 at 1:18 am #8867
I have made a test page on the same site – http://www.thelittlechristmasco.com.au/test/
Half of the paragraph text is missing – but is all the same font, and the wording in the Contact message field and Button are missing – just on iOSJune 16, 2017 at 8:43 pm #8874
I am getting the coming soon page there and can’t check that page. Any chance you can allow me to see it ? May be you can send me the admin details ? Please do send it using the contact us form.
PS: Please don’t post any login credentials here. This is public forum.
ThanksJune 18, 2017 at 11:45 pm #8881
Yes, i have set up a second “Coming soon” page as a “test” page – but if you look at it on mobile iOS view, the second half of the main paragraph doesn’t show, as well as the test in the message field and the submit button….June 20, 2017 at 4:51 am #8891
Ya got the issue in many Ios devices. But quite different to me. Can’t see any text at all when viewing most of the Ios devices. For reference, you can check this https://www.browserstack.com/screenshots/350d8d014f0ee143517dfd97fdb2d46bbbdd59fe
Any chance you can send me your wp-admin details at dnesscarkey (ATT) gmail (D00t) com ? I will try few other combination and see if that helps.
ThanksJune 21, 2017 at 12:22 am #8905
I have sent you an email regarding the aboveJune 22, 2017 at 4:30 pm #8918
As of now, i haven’t got any email with this issue.
Can you please confirm you sent it in the given email address ?
ThanksJune 23, 2017 at 7:11 am #8921
Apologies, I missed an “s” in the address. I have resent now 🙂
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