Hi there,
We installed WP Armour – Honeypot Anti Spam and WP Armour Extended – Honeypot Anti Spam on to one of our client’s websites a few weeks ago. They had an issue where someone attempted to run a large number of cards through their website so we installed these plugins to have a honeypot run on the checkout page to reduce these fraudulent checkouts.(We are using WooCommerce for the store functionality).
Unfortunately since installing this plugin, we’ve had problems with people trying to go on the website and end up being blocked. For example, a lot of the staff working for our client can’t access the website. I was able to get to the WP admin login page but if I try and go on to the actual website, I would also get blocked. We ended up having to disable the plugins for now.
However we would love to be able to have these plugins reactivated to ensure better security at checkout. If you have any advice on what could be done to avoid people getting blocked from accessing the website, it would be much appreciated especially as this has a big impact on their business sales.
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