No Custom fonts in main customizer, but appears in other editors

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #367569
    Rokas
    Guest

    Hi.

    I have a problem and can’t figure it out.

    I installed your plugin, bought API, uploaded fonts – everything looks fine for now.

    I am using Elementor builder so that was the first place I tested if custom fonts will appear. Well, perfect – it appears and working on Elementor, but when I tried to change the whole website Typography (Appearance > Customize) it doesn’t appear in the main editor/customizer.

    That’s the main reason I bought this plugin and it doesn’t seem to work for me. How can I fix it?

    Thank you for your time!

    #367684
    Robert Simic
    Participant

    This is my main “issue” as well, so joining the convo here, hoping to be notified when admin responds.

    #367704
    Dinesh
    Keymaster

    Hi,

    Not all theme supports font list in customizer. So we have font assign section from there you can assign the font. However, if the theme is popular we will try to incorporate it.

    Thanks

    #368377
    Rokas
    Guest

    Alright. So, unfortunately, it’s not worth it for me to wait. My theme is unpopular. Where can I request for refund? I got product which doesn’t work yet 🙁

    #368474
    Dinesh
    Keymaster

    Hi Rokas,

    Please do send me your API key using the fb msg from bottom right section and we will make the refund for it.

    Thanks

    #368563
    Mette
    Guest

    I have the same problem. My theme is The Simple by Elle Themes. How do I know if your plugin and fonts can be corporated in this?

    Thanks

    #368575
    Dinesh
    Keymaster

    Hi Mette,

    It will work with any theme regardless of the font showing in theme customizer or not. For such cases, we have Font Assign section. There h1, h2, h3 are mostly for headings. body, p are for Body text. So the theme shouldn’t be any issue.

    However, we are always trying to send the fonts for all the popular theme in customizer.

    Thanks

    #369270
    Lisa Williams
    Participant

    How would I get one of the fonts I uploaded to be available for buttons. I am using Divi Theme. Thanks!

    #369380
    Dinesh
    Keymaster

    Hi Lisa,

    You can edit your page from admin site divi builder and it should show the font from Use Any Font in Font Family list.

    Thanks

Viewing 9 posts - 1 through 9 (of 9 total)
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