Same issue as others: fonts don't display on other devices.

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  • #6978
    Gary Kendrick
    Guest

    Hi there, again, thanks for the plugin.

    I’ve purchased an API key, got it all working, uploaded a font and assigned the fonts to h1, h2, h3.

    The preview of my site on my mac (where I’m developing through wordpress) shows the Fonts as expected.

    However, when I visit the live site on another device (iOS & on another mac), the fonts are no longer displayed and it defaults back to Times New Roman or something like that.

    The font I’m attempting to use is Kelvinized (http://www.dafont.com/kelvinized.font)

    Please can you assist..?

    #6979
    Gary Kendrick
    Guest

    Apologies i spelt my web domain incorrectly:

    http://www.thebank.org.uk

    #6983
    Dinesh
    Keymaster

    Hi Gary,

    I check the font path here http://thebank.org.uk/wp-content/uploads/useanyfont/170125050716Kelvinized.woff and it is giving 404 Not found error. Fonts are not working because the font file are not allowed to load.

    Can you please keep this in your htaccess file and try ? The above link will not give 404 when the blocked is removed.

    <FilesMatch "\.(ttf|otf|eot|woff|css)$">
      <IfModule mod_headers.c>
        Header set Access-Control-Allow-Origin "*"
      </IfModule>
    </FilesMatch>

    If this doesn’t work, please ask your host provider to enable font (woff and eot format) for loading.

    Thanks

    #7199
    Trish
    Guest

    I’m having the same issue. My fonts aren’t showing on mobile or iPad, even though they work on Safari (and all other browsers) on my laptop. Could you please check if I need to do the same thing as you suggested above (not actually sure where my htaccess file is located, but I can google it!)

    #7200
    Trish
    Guest

    I should add – the fonts I’ve uploaded are Delicious and Journal

    #7206
    Dinesh
    Keymaster

    Hi Trish,

    In your case, can you please enable relative path option from additional settings and see if it works ?

    Thanks

    #7258
    Trish
    Guest

    Can you please explain how to enable that option? I can’t see it anywhere.

    #7268
    Dinesh
    Keymaster

    Hi Trish,

    From version 4.7 there is no more option for it. Just deactivate and reactivate the plugin if you are using 4.7.

    Thanks

    #7298
    Ryan
    Guest

    Hi!
    I’m having the same issue here. I tried to deactive and reative the plugin, but still, nothing happens.
    It shows perfectly on my computer (Chrome browser), but that’s all. When I use another computer, mobile or iPad, the font doesn’t show.

    The font I’m using here is Mega Fresh. And the website is http://quintalsantamaria.com.br.

    Thank you!

    #7312
    Dinesh
    Keymaster

    Hi Ryan,

    I checked your site url here and found that you haven’t assign it to any element yet. Can you please assign it and let me know ?

    Thanks

Viewing 10 posts - 1 through 10 (of 10 total)
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