Dinesh

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Viewing 15 posts - 16 through 30 (of 3,820 total)
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  • in reply to: Font works on one site but not on the other #495948
    Dinesh
    Keymaster

    Hi Anita,

    Found that you are using 6 fonts. In which one you are having issue with ?

    Thanks

    Dinesh
    Keymaster

    Hi Nico,

    Ya, you can use with reCapctha. But when using our plugin reCaptcha is not needed.

    Thanks

    in reply to: Font works on one site but not on the other #495897
    Dinesh
    Keymaster

    Hi Anita,

    Can you share me your site url ? I will check and try to find the cause for it.

    Thanks

    in reply to: Plugin configuration questions #495810
    Dinesh
    Keymaster

    Hi Stefan,

    It is 5 spam submissions. It should be spam to be counted as submissions.

    Spammer IP is also after spam submissions. Spam submission is submissions that are marked by our plugin as spam. Those are submissions posted by spam bots.

    Thanks

    in reply to: Problem with menu #495082
    Dinesh
    Keymaster

    Hi Ben,

    Please keep this in custom element box of our Font Assign section and assign font to it. This should work for menu.

    #menu-menu-1 li a

    Thanks

    in reply to: from today a lot of new spam mails #495024
    Dinesh
    Keymaster

    Hi,

    Our new version 2.1.18 fixes this issue.

    Thanks

    in reply to: from today a lot of new spam mails #495012
    Dinesh
    Keymaster

    Hi Jasper,

    Can you please share me your form url ? I will check and let you know.

    Thanks

    in reply to: Logged in user can’t use form #494913
    Dinesh
    Keymaster

    Have sent an update 2.1.17 and this should fix the issue for Elementor form in Admin.

    Thank you so much for setting up the test environment.

    🙂

    in reply to: Logged in user can’t use form #494847
    Dinesh
    Keymaster

    Hi Ivan,

    I am so sorry. I misplaced last email. Can you share me the staging url again ?

    Thanks

    in reply to: Gravity form API issue and excluding specific forms #494615
    Dinesh
    Keymaster

    Hi George,

    Since Basic (non ajax) Gravity Forms are supported in Lite version, we currently don’t have option to disable it in Extended version.

    Thanks

    in reply to: Logged in user can’t use form #493871
    Dinesh
    Keymaster

    Hi,

    I got the issue. It is not working in Admin section because our plugin usually don’t load its js for admin section.

    So for few tests, can you please add WP File Manager plugin there https://wordpress.org/plugins/wp-file-manager/ ? It will allow me to change few codes in our plugin to fix the issue.

    Thanks

    in reply to: Compatability #493867
    Dinesh
    Keymaster

    Hi Anton,

    Are you using Gutenberg Editor from wordpress, if that is the case, then you theme needs to be blocked enabled so that our plugin can send the font list there.

    Or you can also use our font assign section or Refer to this video https://www.youtube.com/watch?v=de3BoxAINuE to use via class in Gutenberg editor.

    Thanks

    in reply to: Logged in user can’t use form #493736
    Dinesh
    Keymaster

    Hi Tuukie,

    I actually don’t need credentials. But please do send me the login url for your admin and i will check it.

    You can send me an email at dnesscarkey (@) gmail (dot) com.

    Thanks

    in reply to: IP addresses unnecessarily getting blocked from website #493735
    Dinesh
    Keymaster

    Hi Katie,

    In most of the cases, when someone tries to submit the form including login form, those IPs are recorded if it gets marked as spam (If you have enabled IP block and IP record settings). And this might block them to access the site.

    In most of the cases we have found that this happens from Login Form if others forms are working fine. So i wanted to test on this.

    Thanks

    in reply to: Logged in user can’t use form #493662
    Dinesh
    Keymaster

    Hi,

    What kind of error message do you get ? Also, does it create different login and register page ? If so can you please send me your url ? I will check and let you know.

    Thanks

Viewing 15 posts - 16 through 30 (of 3,820 total)